How do I set up Microsoft Authenticator? Do I have to use the app?

Answer

Tech Support is requiring multi-factor authentication for all student emails in order to enhance security and protect against phishing and other threats.  The college will use Microsoft's Authenticator for this verification and we all need to get set up with it.

You do not have to use the Authenticator App.  Select Choose Another Method if you'd prefer to get a code by text or respond to security questions, for example.

 

If you would like to use the app, follow the steps below.

 

If you need help with this set-up, contact Tech Support.

Visit Room 208, telephone (607) 844-8222, extension 4550, or email help@tompkinscortland.on.spiceworks.com

You could also review the instructions from Microsoft.

 

 

1. Go to mysignins.microsoft.com/security-info and sign in with your usual TC3 credentials.

 

2. In Security info, first click Add sign-in method. Then, in the pop-up, select Microsoft Authenticator. 

 

3. Follow the instructions that appear next and go to your phone to install the Microsoft Authenticator app. If you are doing the set-up directly on your phone, click Download now.

       Once the app is installed on your phone, click Next.

4. In the next pop-up, note the reminders about allowing notifications and selecting work or school. Click Next.

5. Open the app on your phone and scan the QR code. Follow any on-screen prompts. Click Next. 

6. A practice authentication code will be sent.  Enter it on the app on your phone.  A confirmation message will display.  Click Next and you're done!

  • Last Updated Mar 25, 2025
  • Views 118
  • Answered By Susanna

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